Growin' Up Gregory

My job, like most everyone else's, can be frustrating at times.  I have friends, clients, or random potential customers who contact me about a financing need or a loan product that they've heard about through some ad on the radio, online, or on TV.  Sometimes, what we have to offer may be much better (or at least much simpler) and other times the larger company is simply able to offer something that a bank our size isn't equipped, capable, or willing to offer.  I like the way one of customer (and now friend) put it:  "A community bank may not be able to do everything, but they can do some things that other banks can't."  He unknowingly nailed what sets community banks (and other small businesses) apart - their ability to see more clearly what a customer wants and needs, and the willingness to customize a solution for their particular need (without all of the ridiculous corporate approvals that are sometimes required). For people who do a lot of traveling,...