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Business Conduct & Etiquette

By no means am I an expert in this field.  Though, if you would like the name of someone who is, I can give you the info for someone who has taught me a lot over the years and I still learn something new every time she speaks...10+ years later.  She's a true professional and could write a book (or three) on personal and professional etiquette.  These are merely my 'dumb country boy' thoughts from interactions and observations I've had over the years in no particular order. Appointments Everyone that I work with has heard me talk about how much I absolutely love appointments.  Think about it, we make them all the time - for a haircut, the dentist, the groomer, a fancy restaurant, or any other number of activities.  Appointments help give our schedules some sense of structure.  Yes, emergencies happen, like when Britt had to cancel the kids' dentist appointment when her water broke.  But that's not the norm.  However, when we are able to schedule...