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Showing posts with the label conflict

Cornerman

When trouble is brewing, when there's a conflict on the horizon, or when you're facing a difficult challenge, who do you want in you corner? Depending on the specific situation, the answers to this may vary. Raising kids, moms & dads need to be on the same page, have  each other's back, and support each other's decisions. At work, we need our manager's support when facing a defiant coworker or a disgruntled customer.  No one enjoys conflict, but we can better prepare ourselves to handle it. In 1 Samuel, Abigail intervened after husband had made an error that could have cost him and his men their lives. She intervened humbly (by seeking forgiveness and bowing) and graciously (by offering gifts).  Her humility and kindness diffused the situation and restored order to the day. We may not bow & give food to an upset client or coworker, but we can approach them with humility and kindness offering to make things right between them. Maybe it's a re...

A Second Chance

Before you put a business on blast on social media, please be sure that you have asked at least one employee (preferably a manager or supervisor) to assist you with whatever the issue is. Maybe your waitress forgot to give you a fork, or missed that you needed a refill.  She could have miscounted or someone may have been away from the table when she passed them out.  Or perhaps she's dealing with a personal issue and doing her best to not let it interfere with work which we all know happens at times. Maybe a company left you sitting in the waiting room too long.  Did you tell anyone you were there?  Or better yet, call ahead to see if the person you're coming to see is available?  The staff may be swamped or short-handed that day, or they may have checked the room just prior to your entry.  So call ahead or say, "Hello" and let someone know you're present. This method of resolving an issue or conflict is not a new idea, and is even...