Skip to main content

A Second Chance

Before you put a business on blast on social media, please be sure that you have asked at least one employee (preferably a manager or supervisor) to assist you with whatever the issue is.

Maybe your waitress forgot to give you a fork, or missed that you needed a refill.  She could have miscounted or someone may have been away from the table when she passed them out.  Or perhaps she's dealing with a personal issue and doing her best to not let it interfere with work which we all know happens at times.

Maybe a company left you sitting in the waiting room too long.  Did you tell anyone you were there?  Or better yet, call ahead to see if the person you're coming to see is available?  The staff may be swamped or short-handed that day, or they may have checked the room just prior to your entry.  So call ahead or say, "Hello" and let someone know you're present.

This method of resolving an issue or conflict is not a new idea, and is even biblical.  It makes the most sense to talk to the person who either handles or is over the problem you're having.  Matthew 18:15 reads, "If your brother sins against you, go and tell him his fault, between you and him alone..."

You never get a second chance to make a first impression, but you can give someone a second chance to make a better one.
Labels:

Comments

Post a Comment

Popular posts from this blog

2020 is Hindsight...Finally!

Wow, what a year! 2020 could literally be an entire decade, maybe more, of history, change, and lessons rolled up into these twelve months. While many aspects of 2020 were kind of sucky and we would like to forget them, it will certainly be a year to remember. And it will be enlightening when this year is looked back on in 10, 25, or 50 years to be discussed. I wonder if we'll seem like geniuses or idiots? Probably both to some extent! While there is so much that I could consider and analyze about this year, I'll try to break some of it down into four dimensions - Physical, Spiritual, Mental, and Social/Emotional. These are events and happenings from my world and perspective and I'm trying to be open in sharing and would love to hear from others on events you found most transforming. Physical When COVID cause gyms to close, that messed me up. Our town and state were late to be hit with severe cases and therefore later than many across the country to close up shop. I'm n...
Post a Comment
Read more

Planes Fly in the Sky

Let me be very honest and candid about this - when I first read about the proposed airplane tax cut, I was not happy (just say it, I was mad!).  I thought that it was ludicrous to consider cutting tax revenue while counties are already struggling due to decreased sales and collections of local taxes.   However, unlike many people in today's culture, I didn't take to social media to start talking about how stupid the idea was and how much I disagreed with.  Instead, I started doing some research.  I looked up some information, asked some questions, had some conversations, and I learned some things. This was important for me to understand because I own a boat (I consider planes and boats luxury items) and pay Union County property taxes.  However, that boat hasn't been in Union for years.  It's housed and operated in a neighboring county.  There's not even anywhere that I can safely and legally operate my boat on public property in Union, yet I stil...
Post a Comment
Read more

The New Normal

When all of this COVID, Coronavirus, and pandemic talk first started, I literally got sick of hearing the phrase, "the new normal."  I heard sermons preached talking about what is normal.  I even preached one that I titled, "The Next Normal."  But what if these "new normal" people are actually onto something? When I was growing up, a normal summer consisted of a lot of time with Mom.  She was a school teacher so we were all out for several (probably stressful) months together.  She, my brother, and sister would spent countless hours at the pool and make several trips each year to stay at my aunt's house in the lower part of the state, about 30 minutes from the beach.  That was normal for me. But now, 30ish years or so later, life for my children (and their precious little grandchildren) looks very different - almost like there's a new normal in town.   My parents worked hard, sacrificed, and saved for years before purchasing a lake house in 2010 - ...
Post a Comment
Read more