Growin' Up Gregory

Before you put a business on blast on social media, please be sure that you have asked at least one employee (preferably a manager or supervisor) to assist you with whatever the issue is. Maybe your waitress forgot to give you a fork, or missed that you needed a refill.  She could have miscounted or someone may have been away from the table when she passed them out.  Or perhaps she's dealing with a personal issue and doing her best to not let it interfere with work which we all know happens at times. Maybe a company left you sitting in the waiting room too long.  Did you tell anyone you were there?  Or better yet, call ahead to see if the person you're coming to see is available?  The staff may be swamped or short-handed that day, or they may have checked the room just prior to your entry.  So call ahead or say, "Hello" and let someone know you're present. This method of resolving an issue or conflict is not a new idea, and is even...

With all the hate and animosity being spread online, on social media, and on TV, I think it's time to spread a little bit of goodness and cheer. Over the past few weeks, I've had several businesses that I've had very pleasant interactions with and feel that they deserve some credit. Just because a business isn't mentioned here does not mean I have any issue with them, I'm just sharing the ones that I have personally dealt with recently. First, a couple weeks ago I hit a deer headed home from the Y. Thankfully I was in the City so I was going a lot slower than if I had been on 215 close to home. Well, I called my local Farm Bureau office that morning, they put me in touch with the claims department, and they had an adjuster calling me by about lunch time that same day. Then had an appraiser out to look at my car the next business day.  Very quick and efficient service.  Thank you. Following up on that, I obviously had to get the car fixed.  Once t...